Recovering a lost or forgotten password
An accurate and up-to-date email address is the best step you can take to ensure you never lose access to your account. Take a moment and make sure the email address you have associated with your account is up to date.
How to change your password while you’re logged in
- From your logged in account, select Account Settings.
- Enter your email address or username.
- Enter your current password.
- Choose your new password.
- Save your changes by clicking Save changes.
Note: If you’re able to log in but can’t remember your password, you can send yourself a password reset email.
How to send yourself a password reset via email
- From the sign in page, select the Forgot password? link or click here.
- Enter your email address or username.
- Check your email inbox. myGRILL will immediately send a message to your account’s email address.
- Click the reset link in that email.
- Choose a new password.
Note: The password reset links included in these emails are time-sensitive. If you click the link and it doesn’t work, try requesting a new one and use the link as soon as you can.