Troubleshooting

How to restart or reset the SMART Unit

There are some situations where you might want to restart or reset your grills’s SMART Unit. How to restart Restarting your SMART Unit is a useful first step if it ever becomes unresponsive. Restarting will maintain all your settings. Remove...

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I see an “exclamation mark” icon on the display

This article will help you learn more about how to troubleshoot most common issues that that cause an exclamation mark appear on the screen of the SMART Unit. If the SMART Unit encounters a problem when attempting to initiate rotation...

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Chain Mechanism Troubleshooting and Maintenance

This article covers three essential aspects of chain mechanism care: inspection, cleaning, and adjustment. Depending on how often you use the grill, the chain mechanism should be inspected roughly twice a month. Items needed for chain maintenance a 10mm open...

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